WhatsApp assistants
On the official WhatsApp Business API, answering questions, sharing catalogues, and taking orders.
AI assistants and chatbots
Answer customers on your website and WhatsApp, day and night, from your own information.
Overview
Customers ask the same questions all day: price, stock, delivery, order status. An AI assistant answers from your catalogue, your policies, and your order system, in the customer's language, and hands over to a person when it should.
What you get
- Website and WhatsApp assistants
- Answers grounded in your own data
- Gujarati, Hindi, and English
- Clean handover to your team
What we offer
AI assistants and chatbots, in detail
Pick the parts you need. We scope them together, quote a fixed price, and build in two-week steps.
Website chat
A chat window on your site that knows your products and services and books calls or demos.
Order status and account questions
Connected to your order system, so customers can check status and invoices without calling.
Multiple languages
Conversations in Gujarati, Hindi, English, and other languages your customers use.
Handover to people
The assistant passes the conversation to your team with a summary, so the customer never repeats themselves.
Voice assistants
Phone and voice-note handling for customers who prefer to speak rather than type.
Where it fits
Typical projects
- Dealer queries on price lists, schemes, and stock
- Patient appointment booking and reminders
- Order tracking for an e-commerce store
- Lead qualification on a website before a sales call
Technology
What we use
Well-supported tools with a long runway, chosen for the project rather than for novelty.
- WhatsApp Business API
- OpenAI
- Claude
- Gemini
- Next.js
- Node.js
- pgvector
How it works
From first call to production
Every engagement follows the same shape, so you always know what happens next and what you will see.
- 01 · Week 1
Scope
We sit with the people who will use the thing. You get a written scope, a fixed estimate, and an honest note about what we would cut first.
- 02 · Weeks 2 to 10
Build
Two-week iterations against a shared board. You see working software every fortnight, not a status deck.
- 03 · Launch week
Launch
Staged rollout, real monitoring, and a rehearsed way back. We stay on the call until the graphs go flat.
- 04 · Ongoing
Run
Patching, alerts, and a monthly review of cost and reliability. Leave with your code and your documentation whenever you want.
Questions
Frequently asked questions
Will it make things up?
It answers only from the information you give it and says when it does not know. We test it on real customer questions before it goes live.
Can customers still reach a person?
Always. The assistant hands over when asked, when it is unsure, or when the topic needs a person, such as complaints or payments.
What does it cost to run?
Usually a small amount per conversation in model and WhatsApp fees. We estimate it from your current volume before you start.
Related
More AI services
- Generative AI and LLM appsPut large language models to work on your own documents and data.Learn more
- AI agents and workflow automationSoftware that reads, decides, and acts across your systems, with a person in charge.Learn more
- Document processing and OCRInvoices, purchase orders, and forms read automatically into your systems.Learn more
Have a project like this in mind?
Send a paragraph about what you need. An engineer replies within one working day, and you get a written scope with a fixed price within a week.